Questions & Answers
Welcome to the Health Origin Q & A page! We’ve curated a list of frequently asked questions to provide you with swift, transparent answers about our products, practices, and policies. Our commitment to your well-being extends beyond our products; we strive for clarity and ease in every aspect of your journey with us. If you don’t find what you’re looking for here, please don’t hesitate to reach out directly – we’re always here to help.
The shelf life varies among products. However, all our products come with an expiry date printed on the packaging. We recommend using any product before this date to ensure maximum efficacy.
We primarily distribute Australian-made brands, ensuring the utmost quality and authenticity. We believe in the rich offerings of our land, and by supporting local, we maintain an eco-friendly ethos.
While our product descriptions offer comprehensive information, we always recommend consulting with a healthcare professional before starting any new supplement to ensure it’s the right fit for your individual needs.
Absolutely! We prioritize brands that align with our values, which means supporting products that are cruelty-free and kind to our planet.
Please refer to our Returns Policy page. If your purchase meets the criteria, follow the steps outlined there, and our dedicated team will assist you through the process.
Yes, we do offer discounts for certain bulk purchases. Please contact our customer service for more information on bulk order discounts.
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number on our website or the courier’s site to track your package’s journey.
We deeply value sustainability. Many of our home health products are eco-friendly, aligning with our mission to promote health not just for individuals but for our planet as well.
We currently accept all major credit cards, Paypal and Afterpay.