Thank you for shopping with Health Origin.
We are committed to ensuring your satisfaction. If you’re not entirely satisfied with your purchase, we’re here to help.
Duration: You have 30 days from the receipt of your item to request a return. After this period, unfortunately, we can’t offer you a refund or exchange.
Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please keep the receipt or proof of purchase.
Non-returnable items: Sale items, gift cards, and opened or damaged products.
Approval: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Processing: If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a certain number of days.
If your item is defective or damaged, you can exchange it for the same item. Please contact us to initiate the exchange process.
Return shipping costs: You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.
Address: To return your product, contact us for the appropriate return address.
If you have any questions regarding your return, please contact us. We aim to make your experience smooth and are committed to resolving any concerns you may have.